Delivering patient satisfaction
Inline with continuous patient feedback, consumer & carer input and evidence-based practice, South Coast Private’s advanced clinical programs have been enhanced and improved to deliver better patient outcomes. These improvements include broadening the programs offered, creating smaller groups to ensure each patient’s needs are met and teaming with some of the most experienced and committed psychologists and allied health professionals in the region. Our patient feedback scores continually rate over 95% in satisfaction.
A better patient experience
The collaboration between our leading psychiatrists, psychologists and allied healthcare professionals, working in harmony with our program managers and clinical teams is a commitment to provide each patient personal, confidential and dignified care in the treatment of specific mental health conditions. This creates a strong bond between patient and clinician and delivers a holistic approach to reach their personal goals in recovery.
“Overall, South Coast Private patient feedback continually rate their experience at the hospital higher than 95% in satisfaction and progress towards recovery”.
From our patient’s perspective…
South Coast Private is one of the most amazing hospitals I have ever had the privilege of being admitted to. The staff and nurses are incredible and treat you as a normal human which is a very big thing for me being here.
Scott & Nathan are two standouts for me as they are so caring and really respectful towards each and every patient and I feel that especially to me.
Dr Ben Allard is very professional in his job and I commend him as a doctor, I owe him a lot as he listens to me and we get on very well. So thank you to everyone at SCP from the cleaners to the doctors, what a great hospital and you should all be proud. So thankyou! – Patient Nov 2017