Our commitment to patient care

Patients at South Coast Private have access to some of the most advanced treatments and evidence-based programs within Australian mental health. Our leading psychiatrists consult from private suites at the Wollongong Clinic on-site and treat patients on a one-to-one basis, privately and confidentially.

Delivering patient satisfaction

Inline with continuous patient feedback, consumer & carer input and evidence-based practice, South Coast Private’s advanced clinical programs have been enhanced and improved to deliver better patient outcomes. These improvements include broadening the programs offered, creating smaller groups to ensure each patient’s needs are met and teaming with some of the most experienced and committed psychologists and allied health professionals in the region. Our patient feedback scores continually rate over 95% in satisfaction.

A better patient experience

The collaboration between our leading psychiatrists, psychologists and allied healthcare professionals, working in harmony with our program managers and clinical teams is a commitment to provide each patient personal, confidential and dignified care in the treatment of specific mental health conditions. This creates a strong bond between patient and clinician and delivers a holistic approach to reach their personal goals in recovery.

“Overall, South Coast Private patient feedback continually rate their experience at the hospital higher than 95% in satisfaction and progress towards recovery”. 

From our patient’s perspective…

South Coast Private is one of the most amazing hospitals I have ever had the privilege of being admitted to. The staff and nurses are incredible and treat you as a normal human which is a very big thing for me being here.
Scott & Nathan are two standouts for me as they are so caring and really respectful towards each and every patient and I feel that especially to me.
Dr Ben Allard is very professional in his job and I commend him as a doctor, I owe him a lot as he listens to me and we get on very well. So thank you to everyone at SCP from the cleaners to the doctors, what a great hospital and you should all be proud. So thankyou! – Patient Nov 2017

South Coast Private is part of the Healthe Care Group

On 13 April 2017, Healthe Care Australia (“Healthe Care”), Australia’s third largest corporate private hospital operator and pan-Asian health care services group acquired Evolution Healthcare’s three Illawarra hospitals: Shellharbour Private Hospital, South Coast Private Hospital and Wollongong Day Surgery.

Healthe Care currently has:

  • 35 private hospitals (34 in Australia and one in New Zealand)
  • Approaching 7,000 staff
  • Near 2,500 hospital beds

While this website is updated to reflect Healthe Care guidelines, please access information regarding the hospital and its services as usual. For further information about Healthe Care and its 35-strong hospital network, please visit healthecare.com.au